Application Operations Support

Pentagon, Virginia

Job: Application Operations Support
Location: Pentagon, VA 
Category: Desktop Support/Administration
Schedule (FT/PT): Full time
Travel Required: No
Shift: Day
Potential for Telework: No
Clearance Required: Top Secret
Group: Defense

Job Description:

Sebastian Tech Solutions (STS) is seeking an Application Operations Support Admin to support the Joint Service Provider in the Pentagon. 

The Application Operations Support Admin will support various Ecosystem applications used by JSP customers. Application Operations Support personnel will be provided specific training and mentoring on the applications that they are required to support.

He/She will conduct analysis and troubleshooting to address user questions/issues and perform maintenance tasks to keep systems current with changing technologies, security needs, and user functional requirements. 



  • Top Secret (TS) security clearance

  • CompTIA Security+ certification

Basic Qualifications: 


  • Customer-oriented attitude

  • Desire to learn new things

  • Bachelor's Degree or High School Diploma and 3 years of experience in Help Desk or other related IT support position

  • Knowledge of Windows10 Desktop

  • Excellent problem-solving and multitasking skills

Preferred Qualifications: 


  • Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role

  • Hands-on experience with Windows/Linux/Mac OS environments

  • Working knowledge of office automation products and computer peripherals, like printers and scanners

  • Knowledge of network security practices and anti-virus programs

  • Ability to perform remote troubleshooting and provide clear instructions

STS is a growing company with offices in Jonesboro, Arkansas and Northern Virginia. We provide excellence to our customers and support our personnel in their professional journey. Come grow with us!

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection Paid Leave and Retirement.

STS will never ask you to provide payment-related information at any part of the employment application process. And STS will communicate with you only through emails that are sent from a email address. If you receive an email purporting to be from STS that asks for payment-related information or any other personal information, please report the email to All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.STS will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

Please E-mail your resume to:

Or Apply on ZipRecruiter

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Sebastian Tech Solutions

920 S. Main St.

Jonesboro, AR 72401


EDWOSB  -  SBA 8m  -  HUBZone

DUNS - 079499998

CAGE - 7C963